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  ID  
4733
  Last Updated  
09/02/2010 12.00 PM

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  Nikon VS Grey Market
  Question
  What does Nikon have to offer me?
  Answer
 

"What does Nikon have to offer?" VS "What does a grey item offer?"

Besides the functionality and specifications of a camera, another deciding factor is of course the price. Grey market items are relatively cheaper when compared to a Nikon camera purchased through the right channel, yet what are the disadvantages of purchasing a cheaper product?

When money becomes an issue, you'll probably tend to think along the lines of, "Now what does Nikon have that is worth my every penny?"

The table below compares the benefits of a Nikon camera versus a camera purchased through the grey channel:

NIKON

GREY
  • Our products comply with common Japanese standards or regional non-Japanese standards, depending on the region in which the camera was sold.
  • Items may not meet mandatory safety and certification codes, or may not have been handled properly, therefore they may malfunction easily.
  • Full technical service is provided at your local service centre.
  • During the warranty period, any servicing or repairs will be free of charge, provided the camera was bought in the same country as where it was purchased from.

Damage caused by owner's negligence, accident, misuse, do-it-yourself repairs, sand or water is not covered by this warranty.  Please check with the Nikon Authorised Service Facility in your country for any prevailing charges to the service which you require.
  • May not be able to receive full technical support as the warranty is valid only in the country where the camera was purchased from.
  • Certain dealers selling grey items may not be able to provide technical support as well.
  • You will also have to pay to have your camera serviced if it was bought from another country.
  • The manual in the package will be in the preferred language of your region.
  • The manual may not be in the preferred language of your region.
  • The manual is usually a photocopy of the original manual.
  • Users are able to register their product online to download software and firmware upgrades.
  • Owners of grey items may not be able to download online software and firmware upgrades available from the Nikon site, due to incompatible serial numbers.
  • The software CD included in the package will be an INT (International) version.
  • Software upgrade is easier if the initial software installation was an INT (International) version.
  • The software CD included in the package may not be an INT (Inernational) version and as a result, there may be problems involved when wanting to upgrade the software.

Useful Links:

Things to consider before purchasing a Nikon product

What is the grey market?

In what scenario will I be able to gain full technical support?

 
 
 
 
  
 
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